Clear answers before you move forward.

MMHelpers supports Singapore employers hiring Myanmar helpers through two pathways. If you have already selected your helper, we can coordinate the Direct Hire deployment. If you still need a helper, we can first understand your household and support candidate matching before deployment.

Use Direct Hire if you already know the specific helper you want to employ. Use Candidate Matching if you want MMHelpers to understand your household and help identify potentially suitable candidates.

Yes. Tell us whether you already have a helper, what stage you are at and what support you need.

Suitability depends on more than a helper's biodata. Household composition, care needs, pets, home size, cooking, cleaning, routines, working style and expected independence can all affect whether a placement is likely to work well.

Yes. Employers should discuss the household, main responsibilities, care needs, routines and important expectations so both sides can make a better-informed decision.

No. The assessment helps MMHelpers make a more informed matching review, but it cannot guarantee long-term compatibility or performance.

Yes. If you have already selected the Myanmar helper you want to employ, MMHelpers can coordinate the applicable deployment process without requiring candidate matching.

No. The employer independently selected the helper, so MMHelpers coordinates deployment but does not make or recommend the match. Direct Hire placements are not covered by MatchCare.

No. The standard helper placement loan is S$1,750 for both Direct Hire and Candidate Matching deployments unless a case-specific arrangement is expressly agreed.

The case moves through the applicable deployment stages, which can include documentation, MOM and IPA requirements, Myanmar-side processing, departure preparation, travel arrangements and Singapore arrival.

Timing depends on the stage of the case and whether the required documents and approvals are ready. Any timeframe provided is an estimate rather than a guaranteed arrival date.

MMHelpers settles the applicable Myanmar-side deployment and preparation costs while the case is progressing. This is one reason the S$1,750 placement loan is settled as one payment after arrival rather than through monthly instalments.

The standard helper placement loan is S$1,750. It is calculated using a fixed S$500 reference × 3.5 months. The same standard placement loan applies whether the Myanmar helper is fresh or has previous Singapore experience.

The placement loan uses a fixed S$500 reference for 3.5 months: S$500 × 3.5 = S$1,750.

No. S$500 is only the fixed calculation reference. The helper's actual agreed salary may be higher, for example S$550 or S$600, without increasing the standard S$1,750 placement loan.

No. MMHelpers does not use separate standard placement loans for fresh and ex-Singapore Myanmar helpers. The standard placement loan is S$1,750 for both.

The standard arrangement is to settle the S$1,750 placement loan once after the helper arrives safely in Singapore. There is no MMHelpers placement payment upfront before arrival.

Monthly instalments are not part of the standard arrangement. MMHelpers settles applicable Myanmar-side deployment expenses while the case is active, so the S$1,750 placement loan is settled once after arrival rather than carrying completed deployment balances for several additional months.

No. S$1,750 is the helper's placement loan. MMHelpers does not add a separate agency/service fee, sourcing fee, instalment surcharge or later Myanmar-side processing bill on top under the standard arrangement.

No. Government, MOM-related, insurance, security bond where applicable, Singapore medical and other third-party costs that legally belong to the employer may still apply separately. S$1,750 is the helper's placement loan, not an all-in price covering every statutory or third-party Singapore employer expense.

MatchCare is the structured post-deployment support period for eligible MMHelpers Candidate Matching placements. It does not apply to Direct Hire.

The replacement deployment burden is 3.5 months in total. The employer bears 1.5 months and MMHelpers absorbs 2 months, so MMHelpers takes the larger share of the replacement risk.

Yes. The standard initial placement loan is S$1,750. For a qualifying genuine mismatch under MatchCare, the replacement burden is separately shared as 1.5 months by the employer and 2 months by MMHelpers.

If the employer requests a change for personal preference, changed family requirements or another reason that does not qualify under MatchCare, the current standard deployment pricing applies to the new deployment.

A later replacement is normally treated as a new deployment and the current standard deployment pricing applies.

Raise the issue early and explain the specific behaviour, task or expectation involved. Clear examples are more useful than waiting until several unrelated frustrations accumulate.

Contact MMHelpers through WhatsApp and include whether you already have a helper, need candidate matching, or the stage of an existing deployment.