MMHelpers
Direct-hire journey
This page explains how MMHelpers supports a direct-hire Myanmar helper case after employer and helper agree. It covers Myanmar-side documents, medical, departure preparation, the estimated 4–8 day deployment period after IPA, safe arrival, payment settlement, and early adjustment support.
Quick view
What this journey covers
Documents and preparation
Collect, review, and prepare required Myanmar-side documents.
Medical and travel readiness
Medical checkup followed by departure preparation.
Around 4–8 days after IPA
Estimated deployment time after MOM issues the helper’s IPA.
Payment after safe arrival
Employer settles the agreed 3-month salary loan after arrival.
01
Employer and helper agree
The journey starts after you and the helper have interviewed, discussed the household duties, and agreed to proceed. The helper may be your ex-helper, someone recommended to you, a candidate you found directly, or a helper MMHelpers helped you review.
02
Case review and document collection
MMHelpers reviews the helper’s situation and collects the required documents. We check basic identity information, passport readiness, employment details, and case-specific Myanmar-side requirements before continuing.
03
Verification and document preparation
We prepare the required Myanmar-side documents and arrange verification or notarization where needed. This helps reduce avoidable issues before the medical and departure stages.
04
Medical checkup arrangement
We arrange the helper’s medical checkup. The case continues only after the required medical stage is completed. If a medical issue is identified, MMHelpers informs the employer before further deployment expenses are committed where possible.
05
Myanmar-side departure preparation
After the helper is medically and document-ready, we coordinate her Myanmar-side departure preparation, travel readiness, airport planning, and related procedures needed before she can travel.
06
Employer prepares IPA, bond, and insurance
The employer handles Singapore-side requirements such as the Work Permit application, In-Principle Approval (IPA), security bond, insurance, and other MOM responsibilities. Flight planning proceeds after the IPA and travel requirements are ready.
07
Flight planning after IPA
After MOM issues the IPA, MMHelpers coordinates the final departure and flight arrangement. Deployment usually takes approximately 4–8 days after IPA issuance, depending on readiness, airport procedures, public holidays, and flight availability.
08
Arrival and payment settlement
After the helper arrives safely in Singapore, the employer settles the agreed 3-month salary loan amount. The helper has only the agreed 3-month salary loan, with no hidden loans or additional salary deductions added by MMHelpers.
09
Post-arrival adjustment support
MMHelpers remains available for early communication support, expectation review, and practical guidance. We encourage both employer and helper to raise concerns early so that small adjustment issues do not become serious conflicts.
Estimated deployment
4–8 days
Usually counted after MOM issues the helper’s IPA and required travel preparation is ready.
Standard pricing
3-month loan
Only the helper’s agreed 3-month salary loan is collected by MMHelpers.
Payment timing
After arrival
Payment is made after the helper arrives safely in Singapore.
The 4–8 day estimate may depend on:
Completion of Myanmar-side departure requirements
Medical and document readiness
Airport and immigration procedures
Flight availability
Public holidays or unexpected processing delays
The 4–8 day period is an estimated deployment timeframe after IPA issuance, not a guaranteed arrival date. MMHelpers will keep the employer informed if an unexpected delay occurs.
We focus first on careful matching, preparation, and early communication. If a genuine mismatch still happens, eligible employers may receive one approved replacement support within the first 3 months.
Read full replacement policyFor an approved replacement
MMHelpers shares the replacement cost with the employer.
One Replacement Support may be available within the first 3 months of the original helper’s arrival.
For an approved replacement, the employer pays only a 2-month salary loan.
MMHelpers absorbs the equivalent of the remaining 1-month salary loan.
The benefit is available one time only for each original placement.
Replacement Support is subject to review and reasonable mediation. After the one-time benefit is used, any further helper arrangement follows the standard 3-month salary loan.
MMHelpers handles Myanmar-side support, not Singapore agency work
MMHelpers is not a licensed Singapore maid agency. We support Myanmar-side coordination, document preparation, medical arrangement, departure handling, flight planning, arrival settlement, and practical post-arrival communication.
Employer handles Singapore-side requirements
The employer is responsible for the Singapore-side Work Permit application, IPA, security bond, insurance, and other MOM or employer obligations.
Pricing is based on the agreed 3-month salary loan
For example, if the agreed salary is SGD 500 per month, the 3-month salary loan is SGD 1,500. The actual amount depends on the agreed monthly salary.
No hidden loans or additional MMHelpers deductions
The helper only has the agreed 3-month salary loan. After the agreed 3 months are completed, she has no further loan obligation to MMHelpers.
Deployment timing starts after IPA
Deployment usually takes approximately 4–8 days after MOM issues the helper’s IPA. This estimate can change because of departure readiness, medical or document issues, airport procedures, public holidays, or flight availability.
Final hiring decision remains with the employer
MMHelpers can screen, prepare, train, and coordinate, but household fit, performance, personality, and long-term satisfaction cannot be fully guaranteed. Employers should interview and decide carefully.
Replacement Support is limited and subject to review
Eligible employers may receive one approved replacement within the first 3 months. The replacement helper requires a 2-month salary loan, while MMHelpers absorbs the equivalent of 1 month. The benefit is available one time only and is not an unlimited replacement guarantee.
Need help with a direct-hire case?
We can explain the current stage, the remaining Myanmar-side requirements, what the employer needs to prepare in Singapore, and the likely next steps.